1. Introduction
Halal Ticketin’ respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform.
2. Who We Are
Halal Ticketin is a trading name of ATMS Limited, incorporated in Ireland. In this policy, “Halal Ticketin”, “we”, “us”, and “our” refer to ATMS Limited acting as the data controller. Event organisers and certain third parties (e.g., Stripe or PayPal) may also process data under their own privacy terms and are independently responsible for that processing.
3. Information We Collect
- Identity and contact data (name, email, address, phone number).
- Event registration details provided during checkout or RSVP.
- Technical data (e.g., IP address, browser type, device information, page URL, and event/checkout identifiers) collected automatically by hosting, analytics, marketing, or payment providers for security, functionality, measurement, and attribution.
- Marketing preferences and consent status.
4. How We Use Your Data
- Facilitate ticket purchases and event registrations.
- Operate, maintain, and improve the platform.
- Meet legal or regulatory obligations.
- Provide customer support.
- Send marketing communications (only with your consent).
- Measure event page, checkout, and purchase performance for organisers where optional analytics or marketing storage has been accepted.
5. Legal Basis for Processing
- Contractual necessity (e.g., fulfilling ticket sales).
- Legitimate interests (security, fraud prevention, product improvement).
- Consent (marketing communications or optional features).
- Legal compliance (responding to lawful requests).
6. Sharing Your Data
- Event organisers (to manage registrations and attendees).
- Payment processors such as Stripe for secure transactions.
- IT and infrastructure providers (hosting, support tools).
- Analytics and advertising providers such as Google, Meta, and TikTok, but only for optional measurement or advertising attribution when the relevant consent has been given and an organiser has configured that provider.
- Regulators or authorities where required by law.
Event organisers act as independent data controllers when using attendee data outside Halal Ticketin’s scope, including when they configure their own analytics or advertising destinations.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal, tax, or regulatory requirements.
8. Your Rights
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Withdraw consent where processing relies on consent.
- Request data portability to another service.
Submit requests by contacting us at info@halalticketin.com.
9. Cookies
- We directly set a single first-party cookie (ht_consent) to remember whether you opted into analytics and marketing storage. It expires after 180 days.
- We also use 15 essential browser-storage keys in localStorage/sessionStorage for secure login, invitation handling, draft recovery, organiser setup, and purchase deduplication. We do not store auth cookies.
- Google Analytics 4, Meta Pixel, TikTok Pixel, Google Ads: Google Analytics 4: The Google tag library can load after you enable analytics or marketing storage. We configure GA4 and send GA4 events only after analytics storage is enabled and only where an organiser has configured a GA4 Measurement ID. Meta Pixel: Loaded after you enable marketing storage; we only initialise a pixel and send Meta events on public event and checkout pages where an organiser has configured a Meta Pixel ID. TikTok Pixel: Loaded after you enable marketing storage; we only initialise a pixel and send TikTok events on public event and checkout pages where an organiser has configured a TikTok Pixel ID. Google Ads: Loaded after you enable marketing storage; we only configure and send purchase conversions where an organiser has configured a Google Ads conversion ID and purchase label. You can change this any time via “Manage cookies” in the site footer (or via cookie controls in embedded event/checkout views). See our Cookie Policy for the full inventory.
- If marketing storage is accepted, completed purchases may also be measured through Meta Conversions API, TikTok Events API. Meta Conversions API: Purchase event details, order and ticket identifiers, purchase value and currency, hashed attendee email, browser identifiers where present, IP address, user agent, and event page URL. TikTok Events API: Purchase event details, order and ticket identifiers, purchase value and currency, hashed attendee email, browser identifiers where present, IP address, user agent, and event page URL.
10. Children’s Data
Our services are not intended for children under 13, and we do not knowingly collect personal data from children.
11. Security
We implement appropriate technical and organisational safeguards to protect your data. However, no online system is completely secure, and we cannot guarantee absolute protection.
12. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via the platform or email and noted with a revised effective date.
13. Contact Us
If you have questions about this policy or wish to exercise your data rights, contact us at: info@halalticketin.com.
14. Regional Disclosures
- California Residents: We do not sell your personal data. You may exercise CCPA rights by contacting us, and we will not discriminate for doing so.
- International Users: Your information may be transferred to and processed in countries with different data protection standards. We use Standard Contractual Clauses and other safeguards to protect your data.